Front Desk & Sales Lead

Are you passionate about skincare, wellness, and helping others look and feel their best? Join our team in Ashburn, Virginia as a Front Desk & Sales Lead, where we combine cutting-edge treatments with a welcoming, luxurious environment. We’re currently seeking a Front Desk & Sales Lead who thrives in a client-focused role and has a natural talent for sales.

Responsibilities:

As a key member of the front-of-house team, the Front Desk & Sales Lead will be the first point of contact for clients, providing exceptional service while also helping them discover the full range of treatments and products that are offered. The Front Desk & Sales Lead’s responsibilities will include:

• Promote and sell spa services, skincare products, memberships, and packages
• Upsell additional treatments and retail products based on client needs and goals
• Meet or exceed individual and team sales targets
• Educate clients on product benefits and post-treatment care
• Greet all clients with a warm, professional, and knowledgeable approach
• Answer phone calls and respond to inquiries about services and pricing
• Schedule and manage appointments using the booking system
• Check clients in and out, process payments, and manage daily transactions
• Maintain a clean, organized, and welcoming work area

Requirements:

·      The Front Desk & Sales Lead must have proven experience in sales or customer-facing roles (spa, retail, wellness, or beauty industry preferred)

·      The Front Desk & Sales Lead must have a passion for skincare, wellness, and aesthetics

·      Strong communication and interpersonal skills are a must for the Front Desk & Sales Lead

·      The Front Desk & Sales Lead must be detail-oriented and highly organized

·      The Front Desk & Sales Lead must have open availability to work, including weekends

Compensation: up to $22 per hour + commission

Benefits: Health, Dental, and Vision Insurance, 401(k), Paid Time Off, Employee Discounts, & More

If you are a great fit and are interested in this position or similar roles, please apply or send your resume to carolina@geckohospitality.com.

About Gecko Hospitality

Gecko Hospitality is a leading executive search and recruitment firm specializing in the hospitality industry. We connect top hospitality professionals with hotels, resorts, private clubs, casinos, upscale restaurants, country clubs, health and wellness clubs, medical spas, REIT’s and more in Washington, D.C., Maryland, and Virginia. Our expertise spans executive and manager-level hospitality hiring, including, but not limited to General Managers, Executive Chefs, Sales Directors, and HR Managers.

As trusted hospitality recruiters in the DMV area, we help hospitality businesses in Maryland, Virginia, and D.C. find top talent to drive success. Whether you're hiring hospitality leaders or seeking your next career move, our team delivers customized recruitment solutions tailored to your needs.

Partner with Gecko Hospitality today to access top hospitality talent or explore career opportunities in D.C., Maryland, and Virginia.