Job Description: Sales Manager

Location: St. Louis, Missouri

We are transforming the skincare industry through its innovative, high-tech approach to beauty and wellness. Offering AI-driven, monthly facial treatments personalized for every customer, we combine cutting-edge technology, medical expertise, and premium skincare solutions into a seamless customer experience. Our mission is simple—to make glowing, healthy skin accessible and affordable for all. Our subscription-based model ensures consistent care and sustained results for our members.

We are excited to bring our first franchise location to St. Louis, and we are looking for a Sales Manager to play a pivotal role in establishing and growing our presence in the Central West End.

Position Overview

The Sales Manager will drive revenue growth, customer satisfaction, and overall studio performance. This leadership position is ideal for a strategic, customer-focused, and sales-driven individual who thrives in a high-energy environment. You will be responsible for developing and leading a passionate sales team, fostering meaningful relationships with members, and executing sales initiatives that align with our brand’s vision and goals.

Key Responsibilities

Leadership & Team Management:

• Recruit, train, and manage a high-performing sales team, ensuring a culture of collaboration, professionalism, and motivation.
• Set clear performance expectations while providing consistent coaching and feedback to elevate team performance.
• Lead by example, actively demonstrating exceptional selling techniques and customer-focused behaviors.

Sales Development:

• Drive new membership sales and renewals by implementing and optimizing strategies that maximize lead conversion.
• Develop and oversee local promotions, events, and incentives to attract new members and retain existing ones.
• Track and analyze key sales metrics to identify opportunities for improvement and growth.

Customer Relationship Management:

• Cultivate strong, enduring relationships with customers, ensuring high levels of satisfaction and retention.
• Serve as the primary point of contact for VIP members and address any premium service-related concerns efficiently.
• Partner with other leaders to provide seamless customer onboarding and ensure exceptional experiences at every touchpoint.

Operational Excellence:

• Collaborate with the franchise owner to align sales strategies with overall business objectives.
• Monitor customer feedback and industry trends to refine sales processes and maintain a competitive edge.
• Ensure compliance with GLO30 policies and safety protocols to uphold the brand’s reputation and standards.

Qualifications

• Bachelor’s degree in business, marketing, or a related field preferred.
• Minimum of 3-5 years of sales leadership experience, ideally in the beauty, wellness, or hospitality industry.
• Proven track record of exceeding sales targets and managing a high-performing team.
• Strong understanding of customer relationship management (CRM) strategies and tools.
• Exceptional communication, leadership, and interpersonal skills.
• Passion for skincare, wellness, and customer service excellence.

What Sets us Apart?

• Innovative Technology: AI-powered facial customization creates unmatched customer satisfaction.
• Membership Model: Be a part of a solution that truly evolves with customers’ skincare needs and keeps them engaged month after month.
• Cutting-Edge Treatments: Work with state-of-the-art tools and a menu of medical-grade skincare enhancements.
• Career Growth: Joining our expanding franchise offers incredible opportunities to grow alongside a groundbreaking industry leader.

Perks and Benefits

• Competitive salary with performance-based bonuses.
• Complimentary memberships and discounted services for employees.
• Ongoing professional development and sales training.
• Opportunity to contribute to an exciting and rapidly-growing brand with a loyal customer base.

Join us on the forefront of skincare innovation and help us make an impact in St. Louis. Here’s your opportunity to grow your career while delivering glowing results for our customers and team.